Privacy Policy

Account Information: When you create an account, we collect your name, email address, password (encrypted), phone number, job title, company, and other profile information you choose to provide.

Resume Builder Data: When you use our resume builder, we collect and store the information you provide, including but not limited to: personal details (name, contact information, address), work experience, education history, skills, certifications, languages, professional summary, achievements, and any other content you add to your resume. We also store your resume templates, formatting preferences, and document versions.

Assessment and Interview Data: When you participate in our assessment features, mock interviews, or tech challenges, we collect your responses, performance data, scores, time taken, and any audio/video recordings (if applicable). This includes company-specific mock interviews, technical challenges, and practice assessments.

Job Application Data: If you apply for jobs through our platform, we collect information about your applications, including job preferences, application history, and interactions with employers.

Newsletter and Content Preferences: We collect information when you subscribe to our newsletter, including your email address and content preferences. We also track which articles you read, share, or interact with.

Automatically Collected Data: We collect information automatically through cookies and tracking technologies. This may include your IP address, browser type, device information, operating system, pages visited, time spent on pages, click patterns, device identifiers, location data (general), and other usage analytics.

Third-Party Data: We may receive data from advertising and analytics partners, social media platforms (if you connect your accounts), and other service providers to help us improve our services and marketing efforts.

AI-Powered Features Data: When you use our AI-powered content suggestions, resume optimization, or other AI features, we may collect and analyze your input data to provide personalized recommendations and improve our AI models.

We use the information we collect to:

• Provide, maintain, and improve our services, including the resume builder, assessment features, and tech news content
• Create and manage your account, process your registrations, and authenticate your identity
• Generate, store, and allow you to download your resumes in various formats
• Provide AI-powered content suggestions, resume optimization, and personalized recommendations
• Enable you to participate in mock interviews, tech challenges, and assessments
• Match you with relevant job opportunities and facilitate job applications
• Personalize your experience by showing relevant content, articles, and recommendations
• Communicate with you regarding service updates, newsletters, account notifications, or responses to inquiries
• Analyze usage patterns, traffic, and user behavior to improve site performance, functionality, and user experience
• Conduct research and analytics to develop new features and improve existing services
• Prevent fraudulent or malicious activity, ensure platform security, and enforce our terms of service
• Comply with legal obligations, respond to legal requests, and protect our rights and the rights of our users
• Send you marketing communications (with your consent) about new features, services, or promotions

We do not sell your personal information to third parties.

Service Providers: We may share your data with trusted service providers who help us operate the website and provide our services, such as cloud hosting providers, email service platforms, analytics tools, payment processors, AI service providers, and customer support platforms. These third parties are contractually required to handle your data securely and only for authorized purposes.

Job Applications: If you apply for jobs through our platform, we may share your resume and application information with potential employers or job posting platforms as part of the application process. You control what information is shared when you submit an application.

Resume Sharing: If you choose to share your resume publicly or with specific employers through our platform, the information you choose to share will be accessible to those parties. You can control your resume visibility settings in your account.

Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Aggregated or Anonymized Data: We may share aggregated, anonymized, or de-identified data that cannot be used to identify you for research, analytics, or business purposes.

We retain your personal data for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our policies. Specifically:

• **Account Data:** We retain your account information and profile data as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
• **Resume Data:** Your resume data is retained as long as your account is active. You can delete individual resumes or all resume data at any time through your account settings.
• **Assessment Data:** We retain your assessment results, interview recordings, and performance data to provide you with progress tracking and analytics. You can request deletion of this data at any time.
• **Usage Data:** We retain usage and analytics data in aggregated form for up to 2 years for business and research purposes.
• **Legal Requirements:** We may retain certain information for longer periods if required by law, such as for tax, legal, or regulatory compliance purposes.

You have the following rights regarding your personal information:

• **Access:** Request access to the personal information we hold about you
• **Correction:** Update or correct inaccurate or incomplete information in your account settings or by contacting us
• **Deletion:** Request deletion of your personal information, subject to certain limitations (e.g., we may need to retain some data for legal compliance)
• **Data Portability:** Request a copy of your data in a structured, machine-readable format
• **Opt-Out:** Opt out of receiving marketing emails using the unsubscribe link in our emails or through your account preferences
• **Resume Privacy:** Control the visibility and sharing settings of your resumes
• **Cookie Preferences:** Manage cookie settings through your browser or our cookie preference center
• **Account Deletion:** Delete your account and all associated data through your account settings

To exercise any of these rights or make a privacy-related request, please contact us at: user@skillmx.com. We will respond to your request within 30 days, subject to applicable law.

California Privacy Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

EU/UK Privacy Rights: If you are located in the European Union or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.

We use cookies and similar technologies (such as web beacons, pixels, and local storage) to track usage, enhance your experience, remember your preferences, provide personalized content, and show relevant advertising. You can control cookie settings in your browser, but disabling them may affect some functionality on the site, including the ability to stay logged in and use certain features.

For detailed information about our cookie practices, please see our Cookie Policy.

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of sensitive data at rest
• Secure servers and cloud infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security updates and vulnerability assessments
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

If you suspect any unauthorized access to your account or a security breach, please contact us immediately at: user@skillmx.com

Our services are not intended for individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new effective date, and we may also notify you via email or through our platform. Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: user@skillmx.com
• Website: https://www.skillmx.com/contact-us

We will make every effort to address your concerns and respond to your requests in a timely manner.